Human Resources Operations Specialist

We’re supporting a leading biopharma organisation in hiring a Talent Data & Processes Specialist to join their Global People & Technology function.

This role plays a key part in ensuring high-quality HR data, enhancing HR processes, and collaborating closely with HR systems teams to support continuous improvement across a global footprint.

⭐ Daily Activities:

Data Maintenance & Case Management

• Manage day-to-day HR data updates within global HR systems (e.g., SuccessFactors, Neocase).
• Process HR requests through the global HR case management tool and respond within SLA.
• Execute mass updates, data clean-ups, imports/exports, and troubleshoot discrepancies.

Data Quality & Governance

• Produce weekly/monthly data quality reports in collaboration with the Talent Data Governance Lead.
• Escalate quality issues and support global/local HR system administrators.
• Act as a point-of-contact for colleagues on HR data issues and maintenance practices.

Process Improvement & Automation

• Contribute to process optimisation and new workflow implementation.
• Document processes within scope and identify automation opportunities.
• Partner with IT for requirement gathering, UAT testing, and system enhancement initiatives.
• Deliver training to global HR system end-users to improve HR data quality and process efficiency.

🎯 What We’re Looking For

• Demonstrated experience in HR operations, HR data administration, or HR shared services.
• Hands-on familiarity with HRIS platforms (SuccessFactors preferred) and HR case management systems (Neocase is a plus).
• High comfort using Microsoft tools (Excel, PowerPoint, SharePoint).
• Strong organisational skills with a detail-oriented mindset.
• Analytical, problem-solving approach and ownership mentality.
• Continuous improvement mindset with experience in process optimisation.
• Clear communicator, proactive, and collaborative.

Apply directly or send your CV via email alexander.sysum@msipharma.com